REAL REPAIRS, REAL HOMES
Customer Stories
Project examples from Miami-Dade homes. Names changed for privacy.
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Worn hardware replaced on 8 windows in a 1940s Coral Gables home
Replaced worn hardware on 8 existing windows in our 1940s Coral Gables home. New balances, locks, and operators installed same day. Windows that had not opened in years now glide smoothly. Crew was punctual and careful with original trim.
Names changed for privacy. Example of typical project.
Stuck balcony slider fixed same day in a Brickell condo tower
My 12-foot sliding glass door would not budge — rollers corroded from salt air. Called 9am, tech arrived 2pm same day. Replaced roller assemblies, cleaned bottom track, adjusted alignment. Door glides with one finger now. Charged exactly the phone quote.
Names changed for privacy. Example of typical project.
Shattered glass replaced without replacing the entire window unit
Landscaper's rock cracked a pane in our living room window. Two companies wanted to replace the whole unit at $1,800. These folks confirmed the frame was intact, measured precisely, and ordered just the replacement glass pane. Total $640. Glass arrived in 9 days, installed in 90 minutes. Honest assessment saved us over a thousand.
Names changed for privacy. Example of typical project.
Annual cleaning and hardware tune-up for 11 windows
Annual window cleaning and hardware maintenance for our Doral home's 11 windows. Removed built-up salt residue, lubricated all tracks and balances, tightened loose fasteners. Also replaced two worn lock cylinders. Service took about 3 hours. Windows look and operate noticeably better.
Names changed for privacy. Example of typical project.
2am emergency call after break-in attempt — secured within 90 minutes
Ground floor window cracked after an attempted break-in during the night. Called the emergency line at 2:15am, technician with board-up kit arrived by 3:30am. Secured the opening with plywood and lag bolts properly. Returned 3 days later to replace the glass in the existing frame. Professional from start to finish.
Names changed for privacy. Example of typical project.
Drafty bedrooms sealed with marine-grade weatherstripping
Three bedrooms had noticeable drafts around the window frames during cold fronts. Tech inspected all perimeter seals, found compressed and cracked weatherstripping on most windows. Replaced with marine-grade compression seals in one afternoon. Rooms are noticeably warmer and quieter now. No more whistling on windy nights.
Names changed for privacy. Example of typical project.
Failed balance mechanism repaired — window stays open again
Window in our kitchen would not stay open — the balance mechanism had failed completely. Thought we might need a new window. Their tech showed me the issue, replaced both channel balances, and lubricated the sash tracks. Window now stays open at any position. Total cost under $200. Honest diagnosis saved us from unnecessary replacement.
Names changed for privacy. Example of typical project.
Cracked tabletop and foggy bathroom glass replaced same week
Cracked tabletop glass in our dining room and foggy bathroom window both needed attention. Measured Tuesday, cut to size Wednesday, installed Thursday morning. Both pieces fit perfectly in the existing frames. Clean work, no mess left behind. Pleased with the precision.
Names changed for privacy. Example of typical project.
Foggy double-pane glass replaced in three windows
Seal failure on three windows caused condensation between the panes. Tech confirmed the outer glass and frames were fine, only the insulated glass unit needed replacement. Ordered custom-sized units, installed three weeks later. No more foggy windows. Clean, careful installation.
Names changed for privacy. Example of typical project.
1970s window hardware overhauled — every sash operates smoothly
Our 1970s windows had failing operators and stuck sashes throughout the house. Tech replaced all operators, balances, and locks over two visits. Also adjusted strike plates so latches engage properly. Every window now opens and closes smoothly. The house feels more secure and functional.
Names changed for privacy. Example of typical project.
Three sliding doors serviced in one visit
Key Biscayne salt air destroys hardware fast. They serviced all three of our sliders in one visit: new stainless rollers, new lock cylinders, new weatherstripping. Doors operate like new. Now on their annual maintenance plan.
Names changed for privacy. Example of typical project.
Preventive maintenance saved us from major repair
During the annual tune-up they caught early signs of roller wear on our patio slider. Replaced the rollers before failure for the cost of one repair call. Annual maintenance is paying for itself.
Names changed for privacy. Example of typical project.
Lock mechanism replaced on bedroom windows
Two bedroom window locks stopped engaging properly. They confirmed scope by phone, brought replacement locks, completed both in 30 minutes. Honest flat-rate pricing for a small job.
Names changed for privacy. Example of typical project.
Pre-storm emergency board-up for cracked window
Hurricane warning issued, a window had a crack from a prior incident. Called 6am, tech arrived by noon. Reinforced with hurricane plywood and through-bolted lag screws. Held through 95mph gusts.
Names changed for privacy. Example of typical project.
Annual maintenance for historic Coral Gables home
Our 1940s Coral Gables home needs careful maintenance. They cleaned all tracks, lubricated hinges, checked weatherstripping, tightened loose hardware. Written report on what to watch. Booked for next year already.
Names changed for privacy. Example of typical project.
Door sweep replacement stopped water intrusion
Heavy rain was getting under our patio door. They replaced the worn door sweep and added caulking at the threshold. No more water intrusion through the next two rainstorms.
Names changed for privacy. Example of typical project.
Handle and lock replaced on sliding patio door
Slider handle came off and lock would not engage. They diagnosed worn handle assembly and worn strike plate. Replaced both, adjusted alignment. Quick honest service, same-day completion.
Names changed for privacy. Example of typical project.
Cabinet glass replaced in china cabinet
Glass shelf shattered in our display cabinet. They came out, measured, ordered tempered glass cut to size, installed. Four business days from order to install.
Names changed for privacy. Example of typical project.
Comprehensive maintenance plan for whole home
31 windows in our Kendall home, all needed attention. Comprehensive maintenance over 2 visits: cleaning, lubrication, hardware check, weatherstripping inspection. Report identified 3 items for future repair.
Names changed for privacy. Example of typical project.
Worn slider handle replaced quickly
Sliding door handle assembly worn out. Tech diagnosed worn parts, replaced the handle and adjusted the strike plate. 45 minutes on-site total. Honest flat-rate pricing for a small job.
Names changed for privacy. Example of typical project.
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Call (786) 377-4452Want to Be the Next Story?
Call 786.377.4452 for an honest phone quote. No obligation, no upsell.